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AudienceView Selected by Capital FM Arena Nottingham (UK) as Ticketing Technology Provider
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TORONTO, Ontario, Canada – January 19, 2012 – AudienceView Ticketing, a leading provider of advanced and flexible ticketing services to venues worldwide, announced today that the Capital FM Arena Nottingham (UK) has selected the company to power their ticketing operations. The Arena, a 10,000 capacity entertainment venue housed within the National Ice Centre complex, will leverage AudienceView's powerful ticketing and content management (CMS) technology to standardize and centralize operations for their venues and regional ticketing business.
The partnership between the Arena and AudienceView allows the entire venue to manage all its ticketing requirements in-house and gives customers the ability to buy tickets across all areas of the business in one quick and easy transaction, from concert and show tickets, to GMB Nottingham Panthers ice hockey tickets to public ice skating sessions.
"We are looking forward to working with AudienceView to ensure anyone who books a ticket with us has the best possible customer journey, from the moment they decide to purchase a ticket to the point they arrive at the venue," said Martin Ingham, Deputy Chief Executive at the Capital FM Arena. "We have been impressed by the flexibility of the AudienceView system and its ability to offer us the platform we require for our unique business needs ranging from Arena shows to ice sports ticketing."
With AudienceView, the Arena will have the ability to completely overhaul the way they sell tickets across their organization. By utilizing one fully-integrated solution, the organization can manage and control all ticketing and website operations across both of their venues. The consolidated approach will lead to increased operational efficiency, significant cost savings and an enhanced online experience for their customers.
"AudienceView will enable us to further strengthen our ticketing provision," added Ingham. "We aim to deliver service improvements through the benefits offered by AudienceView's sophisticated ticketing software technologies combined with our own in-house staff expertise to provide an excellent, secure, transparent and accessible ticketing service that exceeds our customers' expectations."
"We are thrilled that the Capital FM Arena Nottingham has selected AudienceView as its ticketing technology provider," said Jeff Koets, Vice President of Sales and Marketing at AudienceView. "This agreement is further proof that our flexible solution is the perfect fit for the arena sector, as well as organizations that operate multiple venues. We are very much looking forward to working with Martin and his team to deliver our leading-edge ticketing technology, which will help to grow their business and improve the patron experience."
Capital FM Arena Nottingham is the East Midlands' premier entertainment venue based in the heart of the city centre. With a 10,000 crowd capacity, the Arena showcases the biggest names in music, comedy and sport. The versatile venue has an intimate feel where all visitors are treated to fantastic stage views allowing them to enjoy the ultimate entertainment experience. Opening as Nottingham Arena back in 2000, the venue has gone from strength to strength over the last decade and is now proud to be working in partnership with the UK's biggest hit music station – Capital FM. The venue itself is based within the National Ice Centre, the UK's first twin ice pad facility and centre of excellence for ice sport in the UK. It's home to many of the country's brightest young skaters and is the training ground for the GB Speed Skating Squad and the GMB Nottingham Panthers ice hockey team.
AudienceView Ticketing provides a fully integrated, web-based ticketing, CRM and fundraising solution to more than 170 sports, arts, entertainment and non-traditional ticketing organizations worldwide. Supporting both in-house and hosted ticketing models, AudienceView's white-label solution offers the ability to create unlimited online brands, control your venue and event data, access real-time business data and interact directly with your customers. AudienceView's leading-edge solution opens the door to superior venue management, an enhanced customer experience and ultimately, increased revenue. For more information about AudienceView Ticketing, please visit www.AudienceView.com.