Solution
Online
The AudienceView application includes a best of breed e-commerce solution for your entire organization. AudienceView online goes way beyond just selling tickets online.
Complete Brand Control
AudienceView gives you full control over your online brand. Each AudienceView online page can be branded to reflect your organizations branding guidelines. To your customer, your site will look like it belongs to your organization.
Fully Configurable
AudienceView Online is fully configurable. You don’t need to be a web developer to set up, maintain and make changes to your online. Any label, message, font or image can be changed through configuration at anytime. You can turn online applications features on and off quickly and easily.
Content Management
AudienceView Content management gives you the creative tools to create unique pages and feature areas on your site. With AudienceView Content management you can build visually rich event detail pages, venue information pages, create feature areas on your site and define your site's navigation. AudienceView content management allows you to schedule when online content is available on your site giving you the power to create a dynamic online experience for your customer.
Micro Sites
AudienceView fully supports the set up and use of micro sites. You can create themed online sites for a specific sport or event. Micro sites can also be created for different types of customers such as members or season ticket holders.
Easy to Use
AudienceView online is designed to be intuitive and easy for the end user. The AudienceView design team is constantly looking for ways to improve the online user experience for your customer.
Customer Accounts
Your customers can set up and maintain their own online account. They can update their address information, edit their preferences, view their order history or most importantly renew season tickets or take advantage of targeted special offers.
Customer Benefits
Automatically assign benefits to your best customers to give the preferred access online. Customer benefits can be used to make special ticket inventory available, grant access to presales or make special discounting available. Customer benefits let you reward your very best customers.
Ticket Sales
Customers can easily find and purchase tickets for multiple events in a single online transaction. Customers can search by event name, key words or date. There is also an interactive calendar that makes it easy for your customer to find the event they want.
Tickets can be purchased by letting the system choose the best seats with best available or your customer can select their own seats using the online seat map.
Packages and Renewals
AudienceView fully supports online season ticket, donation and membership renewals. Once your customer logs in, they can see any open renewal opportunities. All your customer has to do is select the renewal opportunity and provide payment.
Ticket package sales are also fully supported. A package can be anything from a full season ticket to a two event sampler package to a one day family package.
Donations
New or renewal donations can be processed through AudienceView online. You can make multiple appeals available online for your customers to select from. Donations can be added to the same shopping cart as a ticket purchase or renewal. This makes it easy for customers to add a donation with their renewal or ticket purchase.
Memberships
AudienceView Online includes membership sales. You can make different tiered membership programs available online. Any benefits associated with a membership are automatically activated as soon as the membership purchase is made.
Merchandise
AudienceView also allows you to sell merchandise online. You can sell anything from programs to parking to tee shirts. Like everything else in online, merchandise uses the same shopping cart.
Gift Cards
With AudienceView online your customers can buy and redeem gift cards. Different gift card types can be set up with fixed or variable amounts.