New revenue stream for you. Peace of mind for your customers.

Ticket refund guarantee

Increase buyer confidence and sell more tickets.

Refund protection is a service that provides ticket buyers with the option to add a refund guarantee during the online ticket purchase flow. Beyond increasing customer satisfaction, live events organizations benefit directly by reducing (or eliminating) staff time spent on refund requests and adding a new revenue stream.

AudienceView has partnered with Booking Protect to integrate seamlessly within AudienceView Unlimited and AudienceView Professional, making it easy to add refund protection during the checkout process.

If your customer files a successful claim, Booking Protect handles the payout and you retain the entire ticket revenue from the original purchase.

Customers are happier, your team has fewer complaints and you’re driving revenue for your organization. It’s a win-win-win.

How it works

Ticket buyers see a pop-up, designed with your branding standards, that provides them with the option to purchase ticket protection.

Booking Protect handles all elements of the refund in the case that an event goer could not make it to the event.

That's it! Your customers are happy and you've opened up a new revenue stream.

Watch the Booking Protect webinar

Booking Protect is added incentive for our patrons to protect their purchase. The process was easy to implement, seamless and efficient for the customer. Every organization should take advantage of this added revenue stream.

David Cushing
Vice President, Ticketing, Broadway San Francisco

Why AudienceView clients love working with Booking Protect

Peace of mind for your customers

The entire booking is covered and there is a wide scope of coverage. 

High-quality customer service

Your customers are given the freedom and flexibility to apply for a refund up to 45 days after the start of the booked event. 

Easy to set up

Simple and seamless integration with AudienceView platform.

New revenue stream

Extra revenue generated through every sale.

Learn more about refund protection and find out how much you could be earning

Book a Demo

Bring unforgettable live events to passionate attendees around the world. See how AudienceView can help.

See AudienceView in Action

Bring unforgettable live events to passionate attendees around the world. See how AudienceView can help.

See it in action!

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