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WELCOME TO

AudienceView Professional’s

Please take your time, learn all you can, and reach out with to ask any questions we haven’t covered here.

Our team is here to help.

UPCOMING WEBINARS

AudienceView Professional upgrade live demo

Join us to see some of the features and tools of AudienceView Professional in action. Select your preferred date and time below to register.

2:00 PM ET WEDS SEPT 23, 2020

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1:00 PM ET
WEDS SEPT 2, 2020

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2:00 PM ET WEDS SEPT 30, 2020

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1:00 PM ET
WEDS SEPT 9, 2020

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2:00 PM ET
WEDS OCT 7, 2020

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1:00 PM ET
WEDS SEPT 16, 2020

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KEYNOTES

Rob Williams, the AudienceView Chief Product Officer, provides insight to our product transformation initiatives.

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9:00 AM ET
TUES AUGUST 4, 2020

Your new platform

AudienceView recently announced a strategic innovation plan to allow us to better support our client needs through a unified platform approach to building.

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9:00 AM ET
WED AUGUST 5, 2020

Live streaming / hybridization of live events

Live events have forever changed, requiring organizations to introduce new revenue streams to remain viable throughout this entire pandemic and beyond. One new channel that has a lot of potential is live streaming and the hybridization of live events. 

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9:00 AM ET
THURS AUGUST 6, 2020

Marketing portal & consumer brand integration

A sneak peek of what’s to come with our new marketing portal that is built on top of our new platform – integrated with Unlimited, Professional and Campus plus available to all clients on those ticketing products. 

ON DEMAND

Take your time, get your questions answered… all on your own schedule. New content will be released daily throughout Education Week and will be available for you to return to when you need it.

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TUES AUGUST 4, 2020

AudienceView Professional: Views from Vendini staff

These are the people you’ve worked with for years. You trust them and have relied on them to help you in difficult situations. They provide thoughts on this change for you and why they are supportive of this move.

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TUES AUGUST 4, 2020

Switching to AudienceView Professional

We sat down with some long term Vendini clients who made the switch the AudienceView Professional over the past few years to hear why they switched, why they highly recommend that you do as well. Learn what they love and some tips/tricks on things to watch out for when migrating.

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TUES AUGUST 4, 2020

AudienceView Professional for live music venues

Professional is helping live music venues grow their fan bases, sell more tickets and seamlessly promote their shows. Find out how our all-in-one event ticketing software solution makes us the perfect partner for your live music, festival or club events.

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TUES AUGUST 4, 2020

AudienceView Professional for attractions & exhibits

Museums, Exhibits and other attractions are using Professional help attract, retain and engage their cultural communities and customer base, with personalized customer experiences. Find out how.

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TUES AUGUST 4, 2020

AudienceView Professional for performing arts

Professional was built with the performing arts in mind. Get an overview of some of the valuable tools and features that arts organizations are using to advance their businesses while making life easier in the box office.

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WED AUGUST 5, 2020

The customer experience

Your patrons are going to love this! See the patron portal in action, see the buy flow from end to end, learn about the all-in-one shopping cart (and why your patrons will love it). Learn one prior migrator said “Our number of patron calls have reduced by more than half!” “The ease of use by patrons has had a positive impact on our brand… we get WAY fewer complaints!”

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WED AUGUST 5, 2020

Integrated fundraising

10 out of 10 fundraisers agree that Professional is a far superior fundraising tool. We will showcase why this is and the critical functions that will make your fundraising arm stronger than ever. Learn about segmentation, tagging, assigning tasks, and all the other ways we make your life as a fundraiser better.

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WED AUGUST 5, 2020

A ticketing evolution

Moving to Professional means your ticketing engine just got a whole lot smarter. We’ll show you how your new ticketing system unlocks more for your organization.

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THURS AUGUST 6, 2020

What does onboarding look like? *UPDATED

What does “onboarding” look like at AudienceView. Meet the team, learn about our process. Learn what your training will look like.

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THURS AUGUST 6, 2020

Reporting….Drool

Reporting accuracy and efficiency is essential to you and your organization. Learn about the reporting functionality of Professional. see the suite in action, and celebrate that your data will be trustworthy and accurate. Never “Make up data” for the royalty houses again!

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THURS AUGUST 6, 2020

Marketing with AudienceView Professional

Marketing in Professional will look a little different. Loads of tools inside Professional will make marketers more equipped to make smart decisions. Some things will require additional tools, such as email marketing (Mailchimp) and website management. We’ll walk through the key changes you’ll need to make so you can prepare accordingly.

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THURS AUGUST 6, 2020

Hello TheaterMania!

Professional is powerful on its own. But for performing arts organizations who want to put their events in front of passionate arts enthusiasts, you’re going to love the integration with TheaterMania. We’ll walk you through how it works and where we’re taking it.

ARTICLES

Washboard Apps: Strengthening our core technology to allow for innovation and growth

AudienceView Professional already has that reliable, rock-solid core technology that allows us to spend more time and resources in support of continued innovation that delivers our clients critical new tools to help them build for the future.

Universal shopping cart

The universal shopping cart feature in AudienceView Professional enables patrons to browse your website, add multiple products into one cart and process their order in a single, seamless transaction.

AudienceView Professional for sports organizations

Sports organizations have been competing for discretionary entertainment dollars for many years. 

Select to Professional: Hardware Compatibility

Selling tickets is perhaps the most important task of any ticketing system, but how those tickets are paid for, delivered, and validated is an important part of your customer’s journey.

OUR TEAM

At AudienceView, we know that it’s the people behind the software who make the difference. Yes, our employees have deep domain expertise and industry experience but they also share our passion for live entertainment.

These solution experts are here to guide, educate and support you every step of the way.

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Mike Evenson

CMO

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Kara Parkinson

Senior Director, Marketing

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Jo-Ann Chiam

Senior Director, Client Engagement

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Jordan Di Cecca

Director, Client Success

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Genevieve Jacques

Director, Product Knowledge

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Rosemary Maggiore

Vice President, Consumer Brands

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Jack Patterson

Client Engagement Team Manager

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Mathew McLarnon

Client Marketing Manager

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Nicholas Ong

Client Success Manager

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Nicole Genelly

Client Success Manager

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Jerusha Liu

Client Success Manager

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Jake Kershaw

Client Success Manager

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Kristofer Duncan

Client Success Manager

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Sarah Wellman

Client Support Specialist

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David Sherren

Manager, Technical Solutions

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Patrick Harris

Online Training Specialist

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Jessica Lynch

Online Training Coordinator

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Jennifer Reynolds

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John Burns

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John Burns (NY)

Sales Engineer

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Alexandra Perakis

Client Success Manager

Do you have any questions we still haven’t answered? 

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QUESTIONS?
upgrade@audienceview.com

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Bring unforgettable live events to passionate attendees around the world. See how AudienceView can help.

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Bring unforgettable live events to passionate attendees around the world. See how AudienceView can help.

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