Acceptance of any products for which the BUYER placed a valid purchase order shall constitute BUYER’S agreement to the following terms and conditions
All price quotes are valid for sixty days unless indicated otherwise.
Lead time and Shipping Schedule
The lead times quoted on products are rprojections and do not guarantee a specific ship date. Lead times on stock products are typically one to two business days.
Initial terms require prepayment via credit card, check (US funds only) or wire transfer. Net 30 credit may be established after evaluation.
STIMARE is registered to collect sales tax in Illinois, USA, The Republic of Ireland and the UK. If shipping within the USA customers outside of Illinois are responsible for paying their own taxes.
Unless otherwise agreed to in writing, all products will be delivered C.P.T. Elk Grove village, IL for order in the USA & Canada and C.P.T. London, UK for orders outside of the USA & Canada.
Title and security interest in the merchandise shall remain with STIMARE until payment to STIMARE of full purchase price by BUYER. STIMARE retains the right to repossess, and any other remedies provided by law.
No merchandise may be returned without authorization. Unless STIMARE has erred in filling BUYER’S order, all returns are subject to a 15% restocking charge. Shipping charges are non-refundable. Return requests received more than 30 days after receipt of equipment will not be honored.
Spare Parts Orders
Spare parts are provided exclusively for the purpose of replacing worn parts on existing printers. STIMARE does not support the purchase of any parts for the purpose of upgrading, converting or in any way modifying the original function of the printer. All parts are purchased on a non-returnable, non-refundable basis. However, we may at our discretion choose to accept the return of certain parts with a restocking fee.
STIMARE warrants the equipment manufactured and sold by it to be free from defects in material and workmanship under normal use and service for a specified period of time. Parts damaged by negligence or misuse (bad ticket stock, improper operating conditions, etc.) are excluded from this warranty. Warranties for printers are 2 year from date of shipment including the printhead. Spare parts carry a 90 day warranty. All warranty work is to be performed either by STIMARE. Shipping charges to the repair center are the customer’s responsibility. STIMARE will pay for the equipment’s return via ground service.
Limitation of Liability
STIMARE is not responsible for any direct, indirect, incidental or consequential damages arising from the use of our equipment, supplies, parts and/or services. STIMARE’s responsibility is limited to the value of any product supplied which fails to meet STIMARE’s specifications.
STIMARE’s responsibility to provide warranty repairs, replacement print heads and maintenance services does not begin until full payment for the respective goods and services has been received.
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