Share on linkedin
Share on twitter
Share on facebook
Dotted line with paper airplane illustration

Unobstructed: Customer Service & Engagement (EP. 22)

Nick Begley

Nick Begley

Senior Marketing Manager

Mike Evenson was joined by Jonathan Boulter, the Associate Director of Patron Services at Virginia Tech’s Moss Arts Center, on episode 22 of the Unobstructed podcast. A Virginia Tech alumnus, he began his career at Walt Disney World, but made his way back to the university in 2012.

They discussed how the staff at the Moss Arts Center has continued to serve their core demographic during the COVID-19 shutdown, their HomeStage Series, pricing strategy for virtual events and the complex nature of hybrid events. 

Jonathan also talked about his customer service philosophy, leadership approach, the importance of thinking safety first, ‘Zoom fatigue’ and more!

Print Friendly, PDF & Email

Popular pages and guides

  • Event Ticketing Software
  • Box Office Ticketing
  • COVID Guide
  • Micro Moments
  • Passionate & Loyal Audiences
  • AudienceView Professional
  • Professional Product Tour
  • AudienceView Campus
  • Campus Product Tour

Book a consultation to learn more about the AudienceView portfolio of solutions

Join our thought leadership community Unobstructed
By clicking sign up you consent to receive emails from us. Privacy Policy

© 2021 AudienceView. All rights reserved.

Book a Demo

See AudienceView in Action

Bring unforgettable live events to passionate attendees around the world. See how AudienceView can help.

See it in action!

Thanks for signing up

You’re all set. Look for an email from us shortly.